Kakadu Privacy Policy
May 18, 2025
At Kakadu, your privacy is our top priority. Our service is built to minimize data collection and avoid storing any information that could identify or compromise you.
This Privacy Policy explains what data we collect (or do not collect), how it is used, and your rights as a user.
1. Who We Are
Kakadu is an international virtual private network service designed for simplicity, privacy, and security.
We do not collect phone numbers, keep logs, or track your online activity.
Data Controller & Developer:
KAKADU SECURE TECHNOLOGIES - FZCO
Address: IFZA Business Park, Dubai Silicon Oasis,
Trade License No.: 67380
Phone: +971 056 377 3900
Customer Support Contacts
Email: kakaduvpn@gmail.com
Telegram: @kakaduvpn_support
WhatsApp: wa.me/37455080391
2. What We Don’t Collect
We do not collect the following:
- IP addresses, connection timestamps, or session duration
- Browsing history, DNS queries, or bandwidth usage
- Personal data such as your full name, phone number, or email address (unless you contact us voluntarily)
3. What We Might Collect
We only collect data essential to the operation of the service:
- Transaction IDs from Google Play or App Store (to validate your purchase)
- Support messages if you reach out to us
- Optional anonymous diagnostics (e.g., crash reports, connection errors)
- Minimal technical cookies on our website (for essential functionality only)
4. Payments
All subscriptions and purchases are handled directly by Apple or Google through their in-app payment systems.
We do not have access to your billing information, payment methods, or card details.
Any refunds must be requested through the respective platform and are subject to Apple or Google’s refund policies.
5. Third Parties and Data Sharing
We do not sell or share your data with third parties.
In limited circumstances (e.g., email delivery, hosting), we may work with trusted third-party providers — always under strict confidentiality and data protection agreements.
6. International Data Transfers
If data is ever processed outside your country, we ensure that appropriate legal safeguards are in place in accordance with applicable regulations, including the GDPR.
7. Your Rights
- Depending on your location, you may have the right to:
- Request access to the data we may have about you (if any)
- Request deletion of your data
- Withdraw consent to optional analytics
- File a complaint with a supervisory authority
For any requests, contact: kakaduvpn@gmail.com
Telegram: @kakaduvpn_support
WhatsApp: wa.me/37455080391
8. Data Retention
We retain communication data (e.g., support requests) only for as long as necessary to fulfill your request and comply with applicable law.
Any technical data is anonymized and automatically deleted.
9. Children’s Privacy
Kakadu is not intended for users under the age of 13.
If you are under 13, please do not use our service.
10. Changes to This Policy
We reserve the right to update this Privacy Policy. If changes are significant, we will notify users through the app.
11. Encryption and Security
We use ChaCha20-Poly1305, Curve25519, and the Noise Protocol Framework — the same encryption trusted by Google, Signal, and Cloudflare.
The latest version will always be available on our official website or within the app.
